Frequently Asked Questions
Can I use the clip art images in my own products?
Once purchased you can use the clip art images in any of your products, but they may not be used in any online media advertising, store or personal branding or using our images as a company or business logo.
Is there a product return policy?
Unfortunately there isn’t, but we would love to hear from you regarding any issues or problems you might have with a product.
What happens if my purchased product won’t download?
Since all our products are sent in a PDF format, receiving them is pretty straight forward, so please make sure your computer has the necessary programs to open PDF documents. Should you have the required software but still having a problem please contact Bonkerbots immediately and we will take every step necessary to ensure your purchased product is delivered.
How many times can I download the product I’ve bought?
Once the product link has been sent to you it will have a limit of three downloads before becoming invalid. This helps protect our downloads from being shared by the masses.
Do you provide proof of deposits made to The Orangutan Foundation from the My Guide book sales?
Yes, as well as a personal thank you for your contribution. Bonkerbots will publish a by-monthly deposit history, listing all the contributor’s names as a reference to show you that your money has ended up where we said it would.
Are your products virus protected?
We are going to keep out site completely free from all pop-up advertisements, corrupted links and spam mail, to ensure that your computer is safe when visiting and purchasing from our site.
Is there a minimum check out shopping amount?
No there isn’t, take what you want and as much as you want.
Are your products copyrighted?
All the work displayed in the product store and website belongs to Bonkerbots. All work is original and we reserve the rights to all of it. The products sold are for your enjoyment only and are not available to be resold by any other party, business, company or institution, except for our clip art, please see the T’s and C’s regarding this.
GET IN TOUCH WITH US
At Bonkerbots we’re dedicated to making fun, relevant and engaging teaching materials for young learners. If you have any questions or suggestions, please let us know.